With rapidly updating API functionality, tight deadlines, and complicated interconnected documentation, it has never been more challenging to convey complex technical information. Internal documentation reviews are essential. Even so, what is clear internally often is confusing to the external reader.
Crito is a JavaScript plugin that allows your readers to send you direct feedback on your writing. A reader needs only highlight the text they want to comment on, select their feedback type, and send their message. Technical writers use Crito to enjoy the higher response rates of inline feedback without the clutter of bug reports and feature requests. Crito's tight customer feedback loop allows for lightning fast document iteration and fewer resources spent on customer support.
The world's top executives tout the importance of customer feedback. Jeff Bezos even leaves an empty chair to represent the customer at important meetings. With Crito, now we can fill the seat.
This page is a simple example of what Crito can do. Highlight any text on this page and send your feedback. Feel free to mark it up as many times as many times as you'd like. Below, you'll find an example of tutorial code. Readers can comment on any kind of text on a page, including your sample code.
def print_hi(name)
puts "Hi, #{name}"
end
print_hi('Tom')
#=> prints 'Hi, Tom' to STDOUT.
When you're finished marking up the text on this page, click "Check Your Comments" on the nav bar. You'll find all of your comments included there, filtered specifically to document feedback. We are happy to fully customize Crito to fit your needs and workflow. Interested in testing out Crito? Leave a comment with your email or enter your email into the given forms. We'll be in touch!